Contact

We’re always happy to assist you. Whether you have a question about a product, need help with an order, or simply want more information about Richbay, our support team is here for you. We aim to provide timely and thoughtful responses during our regular business hours.

Email
support@richbayofficial.com

Company Information
Rich Bay International Trading Limited
Room A1, 7/F, Block A
Hong Kong Industrial Centre
No. 489–491 Castle Peak Road
Kowloon, Hong Kong

Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)

If you are contacting us about an existing order, please include your order number in your message so we can assist you as efficiently as possible.

Thank you for choosing Richbay for your home essentials. We truly value your trust and look forward to serving you.

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